Customer Care Manager at MocnySoft
At MocnySoft we believe that there should be the right balance between work and personal life to prevent burnouts. No overtimes and work on weekends. We maintain a supportive and respectful working environment, where everyone is valued.
Product description
Our product is a multi-modular e-commerce platform, which consists of complex real-time pricing system, inventory synchronization system, warehousing system, affiliate module with millions of daily requests, big data storage with info on 10M+ products and other components.
Responsibilities
- Have excellent knowledge of our platform from the user point of view
- Assist customers of our platform via email and phone
- Interact with customers in a polite and respectable manner
About you
- Advanced written and verbal English
- You are sympathetic and caring
- Desire and ability to learn new things quickly
- Customer care experience is a big plus
What we offer
- Work in a comfortable office in the center of Warsaw
- Competitive salary based on skills
- Medical insurance, sports compensation and other perks
- Flexible work hours
- Unlimited free professional literature
Interested? Please send your CV to hr@mocnysoft.com
